Privacy Policy

Last updated: September 12, 2024

Introduction
AKOME PARIS (hereinafter “Akome”, “we”, “us”) operates the website www.akomeparis.com (the “Site”), iOS and Android mobile applications, and physical boutiques selling premium ready-to-wear apparel and accessories.

To offer, sell, and deliver our products, Akome collects personal data (“Data”) from users of the Site, mobile apps, and customers purchasing in-store (collectively, “Users”).

This Privacy Policy explains how we collect, process, use, and protect your personal information in compliance with the European GDPR (Regulation 2016/679) and French Data Protection Act No. 78-17.

Data Controller
Akome Paris, registered SIRET 927 947 580 00019, with headquarters at 7 rue Tisserant, 92100 Boulogne Billancourt, France, is the data controller responsible for processing your personal data.

Data Collection
We collect the following categories of personal data:

  • Account information (name, billing and shipping addresses, email, phone number, password)

  • Optional personal details in your account (birthdate, clothing and shoe sizes)

  • Transaction data (orders, returns, payment information handled by third-party providers)

  • Customer service communications

  • Website and app usage data (IP address, browser type, connection times, geolocation)

  • Contest participants’ data
    Sensitive payment data is handled only by our payment processors and never stored by Akome.

Third-party services (social networks, marketing tools) may collect data independently; Akome is not responsible for their practices.

Purpose of Data Processing
Your data is processed to:

  • Execute sales contracts, manage accounts and orders

  • Comply with legal obligations (accounting, tax)

  • Improve user experience

  • Prevent fraud and security risks
    We never sell your data for commercial purposes.

Data Recipients
Personal data may be shared with:

  • Payment processors

  • Law enforcement agencies under legal requisitions

  • Customs and shipping providers

  • Service providers for order fulfillment, website maintenance, and marketing

User Rights
You have the right to access, correct, delete, limit, and port your data, object to processing, and set post-mortem data instructions. Requests can be made via your account, by email at contact@akomeparis.com, or by mail to Akome Paris Customer Service at the above address. Proof of identity is required.

You may lodge complaints with the relevant data protection authority (e.g., CNIL in France).

Data Transfers
Data may be transferred outside the EU under European Commission standard contractual clauses ensuring adequate protection.

Data Retention
Data is kept only as long as necessary for processing purposes or legal requirements, with some data archived in anonymized form for legal or research needs.

Data Security
Akome implements all reasonable technical and organizational measures to protect your data from unauthorized access or alteration. Data is hosted in France or the EU.

Cookies and Tracking
We use necessary, functional, performance, and targeted advertising cookies. You may configure your preferences via your browser or the cookie banner on the Site.

Social Media
Content posted on Akome’s official social media accounts is public. Be cautious about sharing personal or sensitive data on these platforms.

Third-Party Links
The Site may contain links to third-party websites. Akome is not responsible for their privacy practices.